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Frequently Asked Questions
Payment
WHAT ARE MY PAYMENT OPTIONS?
We accept multiple payment methods including cash, check, and all major credit cards (AMEX, Visa, Master Card, American Express).
IS A DEPOSIT REQUIRED?
Absolutely not. Our system is low voltage, averaging 12 watts.
Product
IS YOUR LIGHTING SYSTEM HIGH VOLTAGE?
Absolutely not. Our system is low voltage, averaging 12 watts.
HOW DO I CONTROL THE LIGHTS ON MY LANAI BRIGHT LED LIGHTING SYSTEM?
You have two options – you can use our remote control or download our Lanai Bright app on any smart device.
Installation
HOW LONG DOES AN AVERAGE INSTALLATION TYPICALLY TAKE?
Our average installation takes one business day.
IS YOUR COMPANY LICENSED AND INSURED?
Yes, we are licensed and insured. Our license number is EC 13010448
DO YOU SUB-CONTRACT OUT YOUR LABOR?
No. Our installation crew are employees of our company.
DO I NEED TO BE HOME DURING INSTALLATION?
No. Our crew does not need access to the inside of your home.